![]() If you registered your software, you can probably find the serial number in your online account. New Macs since Catalina can't install 32-bit software. Also you need an older supporting computer with an optical reader. Hopefully you should be back in business with Fireworks. To reinstall, you need the original serial number and matching installer (platform & language) that you received at purchase. It looks like Adobe have fixed this issue recently although there has been no official announcement (to my knowledge).īefore doing the following reverse any workarounds you already have set up/tried, for example remove the 'run this program as an administrator' setting on PDapp.exe if you have previously done that.Ģ) Check the Creative Cloud app is up to date from the top menu => help => check for updatesģ) Sign out of the Creative Cloud app => click your profile icon (top right) => sign outĤ) Close the Creative Cloud app => from the top menu => file => exitĥ) Launch Fireworks and click the 'license this software' buttonĦ) You should be prompted to sign in, enter the email/password of your Adobe account (with a valid Creative Cloud subscription). If you have purchased Adobe Fireworks CS6 as a physical product, you can find your serial number on the product box or DVD case. For more information, see Extract CSS properties from design objects using Fireworks CS6. There has been an ongoing issue with Fireworks asking for a serial and running in trial mode, despite the user having a legitimate Creative Cloud subscription. This is for all the people that have an active Full or or Student/Teacher Creative Cloud subscription. 2) Launch the Creative Cloud app > click you profile icon (top right) and sign out, then top left > file > exit to close the Creative Cloud app. ![]()
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